Accessibility Statement

3 Marine Mobile KW is continuously working to improve the user experience for all visitors to our website and customers of our services. Our efforts include:

• Designing our website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
• Providing text alternatives for images and multimedia content.
• Ensuring that navigation and functionality are accessible via keyboard and assistive technologies.

If you experience any issues accessing our website or require assistance, please contact us at (305) 832-1206 or info@3marinekw.com.

What Web Accessibility Is

An accessible site allows visitors with disabilities to browse with the same level of ease and enjoyment as other visitors. This is achieved through the capabilities of the system the site runs on and through assistive technologies.

Physical Accessibility

• Our mobile services are designed to accommodate diverse customer needs.
• Our technicians are trained to assist individuals with disabilities in accessing and understanding our services.
• We offer on-site consultations to minimize travel requirements for customers with mobility challenges.

Alternative Communication Options

We provide multiple channels for communication that are accessible to individuals with disabilities, including:

• Phone support for those who prefer verbal communication or need immediate assistance.
• Email and text messaging for written communication, with the ability to provide clear, concise information in alternative formats.
• Video calls to assist with visual explanations and demonstrations.

Reasonable Accommodations

We are committed to providing reasonable accommodations to customers with disabilities. This may include adjusting service delivery methods or locations, offering additional time for appointments or consultations, and providing assistance during service appointments as needed.

Declaration of Partial Compliance

We strive to ensure our website and services comply with WCAG 2.1 Level AA. We acknowledge that some aspects of our website may not be fully accessible due to third-party content or integrations such as interactive maps, online booking systems, or embedded videos. We actively communicate with third-party providers to encourage accessibility improvements. When alternative options exist, we aim to offer workarounds or supplementary support to accommodate users with disabilities.

Staff Training

We provide regular training for our team, covering how to assist customers with disabilities both in person and remotely, understanding of accessibility guidelines including the Americans with Disabilities Act (ADA) and WCAG, and how to offer reasonable accommodations and communicate with customers effectively.

Feedback and Continuous Improvement

We encourage all customers to provide feedback on how we can improve accessibility. If you have suggestions, encounter any barriers, or require further assistance, please contact us:

3 Marine Mobile KW
818 Caroline Street
Key West, FL 33040
Phone: (305) 832-1206
Email: info@3marinekw.com

3 Marine Mobile KW is dedicated to maintaining and improving accessibility. We regularly review our policies and practices to ensure compliance and better serve our diverse customer base.